Have you recently received a dormant account letter?

Why did I receive this letter?

You received this letter as you have not performed any account transactions on your account in the last 3 years and under Rule 22 of the Standard Rules for Credit Unions (ROI), regarding dormant accounts; dormant accounts are classified as any account which had no member transactions in the last 3 years.

What are my options now?

You have three options.
With each of these options you must provide current / valid Photo ID (passport/driver’s license) and Proof of Address (utility bill/bank statement/government document less than six months old).
1. You can reactivate your account by providing the required identification listed above and transacting on your account at any of our three credit union offices in Beech Road, Park Road or Kenmare.
2. If you have moved from the area and you wish to transfer your account to a credit union in your area, you can contact your nearest credit union.
3. You may wish to close your account by calling to the credit union offices.

Is my account now closed?

No, your account has been classified as dormant. Your shares / savings are still in your account.

What do I do now?

To re activate your account, simply call to any of our offices within the next 30 days with the following :

•Certified photographic ID (Passport, Driving Licence, National Identity Card, Public Services Card, Garda verified ID form (ML10) or Garda issued National Age Card)

PLUS

•Proof of address (original of recent household bill, house or motor insurance document, bank statement, letter from Revenue or other Govt Dept, local authority document dated within the past 3 months)

You will also need to transact (lodge or withdraw) on the account on the same day to finalise the re-activation.

You will also need to complete a new membership application and reactivation form.