Killarney Credit Union

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What's happening here at Killarney Credit Union

 
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064 KillarneyCU6631344

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info@KillarneyCUkillarneycu.ie

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Telephone

064 KillarneyCU6631344

link

 
Email

info@KillarneyCUkillarneycu.ie

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Locations

Click to view

link

Become a Member
Contact Us
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Killarney Credit Union

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CU comes first

survey no 1

CREDIT UNIONS EMERGE AS CUSTOMER EXPERIENCE CHAMPIONS

For the second successive year, credit unions have placed in first position in the CXi Ireland Customer Experience Report 2016
Result marks the unrivalled dedication and commitment which credit union personnel give to serving credit union members across the country
The CXi Customer Experience Survey 2016 is a study which measures the level of service which organisations across the country give to their customers. Scoring very highly on empathy, personalisation and integrity, credit unions led the way, followed by Lush Handmade Cosmetics in 2nd position and An Post in 3rd place.
The 2016 CXi survey was conducted in June 2016 by Amárach Research. A representative cross section of Irish consumers were asked to select from 170 brands across ten sectors. Over 42,000 customer experiences were evaluated as part of the study. The report aims to raise the game of customer experience management in Ireland, to establish a league table by which companies can benchmark their progress in this area and to measure how customer experience in Ireland compares internationally.
Commenting on the report, Mark Murphy, CEO of Killarney Credit Union stated:
“This result is testament to the hard work of credit union staff and volunteers who continue to put members’ needs at the forefront of everything that we do. Here in the South Kerry area, we are very proud of the service which we provide to members. We work hard to understand what our members’ want and do everything that we can to deliver superior service to them.”
Credit unions are deeply embedded in the communities which they serve. While other financial institutions are closing branches and directing their customers, in many instances, to use automated services, credit unions continue to excel in personalisation. This means that they work hard to understand their members and take time to recognise their individual needs and circumstances.
Mark added:
“As member owned organisations, providing excellent service to our members is very much at the heart of everything that we do. As we continue to expand the services which we offer, we will continue to ensure that we put the needs of our members first. Our ethos will never change and our members will remain central to all of the decisions that we make, both now and in the future”.
A full copy of the CXi 2016 report is available at www.cxi.ie.

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Killarney Credit Union Junior Members

 

Have you met Rua yet?

 

He's our friendly new mascott! Come and find out more in our Junior Members section!

Great loan interest rates from as low as 

5.6%

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More Information

For more information about any of our services please feel free to contact us directly.  We will be happy to help in any way we can.

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Loans

Low cost loans

Competitive rates

Fast loan approval

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Join Killarney Credit Union

Have you been thinking about joining the credit union for a while? Well, now is the time to act! We are looking for new members to be part of our South Kerry credit union community. Young or old, we welcome all ages to join us.

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Credit Union Current Account Survey

Our Current Accounts service is coming soon and we would like your feedback.  Click here to take part in our survey!

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Savings

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Other Services

Foreign Exchange

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