Now that the evenings are getting darker and colder, it might be time to start looking some home renovations to see you through the winter months. Whether you are planning to replace your roof, insulating your home, building an extension or replacing worn-out floors, talk to Killarney Credit Union about home improvements.
This is the ideal time to start your home renovation projects, as the government backed Home Renovation Incentive Scheme deadline is in December. This scheme offers tax relief for those planning expenditure on repair, renovation or improvement works until the end of 2018. In addition, this year, the SEAI announced a range of home energy grants for home owners.
Helen Courtney Power, Business Development Officer Killarney Credit Union said:“ Now is an opportune time to think about renovating your home with a wide range of government grants on offer. The credit union can help by offering the finance up front to cover the costs of renovation work with a home improvement loan of up to €60,000 over a 10 year term” she concluded.
For more information on The Home Renovation Incentive Scheme please go to www.revenue.ie. Home Energy Grants available from www.seai.ie.
Apply online here
Credit Unions emerge in top spot for Customer Experience for Fourth Consecutive Year
Credit unions have been voted Number One for Customer Experience in the 2018 CXi Ireland Customer Experience Report, taking the award for the fourth year running. This is the first time, anywhere in the world, that the same organisation has taken the award for four consecutive years. Killarney Credit Union joins 250 other credit unions across the Republic of Ireland in celebrating this outstanding achievement.
The CXi Ireland Report is an annual survey which asks consumers to rate their experiences of 156 brands across 10 different sectors. More than 2,500 customer experiences were evaluated and credit unions again emerged as the overall winners, being rated highest for empathy and for the commitment of their staff.
According to Mark Murphy, CEO from Killarney Credit Union
“We are delighted to receive this award for the fourth consecutive year. It marks the total commitment which our credit union personnel have to serving the needs of our members. Our members understand that all decisions are taken at local level, by people who will take time to understand their needs”.
Credit unions were singled out within the report for the powerful bond forged with members - and the fact that the relationship with members was built completely on trust. Michael Killeen, Chairman of the CX Company said the remarkable success of credit unions was down to the fact that they put their members at the centre of everything they do.
“Trust is at the heart of the relationship and they pride themselves on always acting in their members’ best interests. This is evident in the commitment of their staff and volunteers, who go above and beyond in their interactions with their members. Not surprisingly people rank them highest in scores for Empathy, Time and Effort”, said Michael Killeen.
The 2018 report highlighted the very significant gap which exists between people’s views of the customer experience offered by credit unions compared to the banks. Indeed, the leading bank within the survey was in a lowly 79th position.
Mark from Killarney Credit Union noted that despite the repeated success of credit unions within these awards, the credit union was not resting on its laurels.
“From our interactions with our members, it is clear that they want even more services from the credit union. With more and more of our members choosing to interact with us online, we are working hard to ensure that our excellent member experience also comes through via our online offerings. But our members can rest assured - however they choose to interact with us, there will always be someone on hand to deal with any queries they have. And all decisions within the credit union are made by people who take time to understand members’ needs.”
Credit Union Difference Celebrated on Historic International Credit Union Day®
Killarney Credit Union joins more than 68,800 credit unions around the world to celebrate the 70th annual International Credit Union Day® (ICU Day) on October 18th next. In addition to being an important anniversary for the global movement, credit unions here are also celebrating 60 successful years of service in Ireland. To mark this significant milestone in Irish credit union history, this year’s ICU Day® celebrations will focus on the unique financial services offered by credit unions.
The celebrations will revolve around the theme of the ‘credit union difference’, putting people at the heart of everything we do, which has endured for the past six decades in Ireland. All credit unions remain not-for-profit institutions that operate independently. All credit union decisions on services, products and the future direction of the organisation are made at a local level, and in the best interest of the local membership. Credit unions remain a trusted and reliable provider of affordable credit in the communities they serve.
To mark the occasion, Killarney Credit Union will host a Member’s Appreciation Day in its branches with sweets, treats and gifts for members who call into any of Killarney Credit Union four branches in South Kerry.
Speaking about the activities to mark ICU Day® Mark Murphy, CEO at Killarney Credit Union said: “This year we are delighted to mark the occasion with an expansion of our services to the members in the Cahersiveen area. We would like to thank members for their patience and loyalty while we roll out our new IT system and additional functions in the Cahersiveen branch” he concluded.
Killarney Credit Union has been proudly serving the communities in the South Kerry area for nearly 40 years. Killarney Credit Union has an expanded membership of 32,000 and looks forward to the coming financial year supporting the lending needs of the members in South Kerry.
Worldwide, 68,882 credit unions in 109 countries serve 231 million members. There are 3.6 million credit union members across the island of Ireland alone, which is one of the highest number of members per head of population. In Ireland, as in other countries, credit unions with their not-for-profit and member-first ethos provide effective and viable alternatives to financial institutions which operate for profit. ICU Day® has been celebrated annually since 1948, and is traditionally marked on the third Thursday in October.
€4,000 giveaway in Third Level Educational Bursary Award Scheme
For immediate release
6th October 2018
Killarney Credit Union made a cheque presentation to the lucky winners of the Third Level Educational Bursary Award at a function at in the Beech Road office on Saturday 6th October.
The winners of the bursary were Mary Murphy, Paul Murphy, Emily Cronin and Andrew Law Braney who each received an award for €1,000.00 each.
Speaking about the awards, Joy Clifford Vaughan, Youth Officer, Killarney Credit Union stated “This year, we had the highest amount of applicants for our Third Level Bursary Award. In light of the increasing costs of attending third level, we are delighted to support these first year students as they begin their academic journey and also wish all those that applied continued success in their studies”.
70 applications were received for the awards and applications were open for those who are attending third level for the first time and members of Killarney Credit Union.
The winning students were Mary Murphy from Kilcummin who is studying education at Mary Immaculate College, Paul Myers from Barleymount who is studying Computer Science in CIT, Emily Cronin from Sheheree, Killarney who is studying Business in University of Limerick and Andrew Law Braney from Kenmare who is studying Art in Limerick School of Art and Design
“Supporting education is very important to us in the credit union and we have given out €20,000 to date to students attending third level through our involvement in the bursary award” stated Pat Sheehan, Chairman, Killarney Credit Union.
Andrew Law-Braney, Paul Myers, Mary Murphy and Emily Cronin, recipients of the Killarney Credit Union Third Level Bursary Award 2018, with Pat Sheehan,(Chairman, Killarney Credit Union) and Joy Clifford-Vaughan (Youth Development Officer, Killarney Credit