Killarney Credit Union

Coronavirus
Member Advisory
With the Coronavirus (COVID-19) now in the Republic of Ireland, we are aware that some members may wish to avoid coming into our branches to carry out transactions. Therefore we would like to remind our members that most credit union services are available either online or by contacting us by telephone. If you are visiting one of our branches, to help prevent the spread of the Coronavirus (COVID-19) virus, please use the hand sanitiser which is supplied in all branches before approaching the counter.

Temporary Changes to Opening Hours Effective from 25th May 2020

Based on HSE guidelines, and due to the increased risks of contagion brought by the Coronavirus, Killarney Credit Union is making a number of changes to the opening hours in each of our branches.

 

As and from the 25th May 2020

  • Beech Road Office will be opened from 10.00a.m – 4.00p.m. Monday to Friday and will be closed on Saturdays.
  • Kenmare Office will be opened Monday, Tuesday, Thursday,  Friday 10.30a.m.- 3.30p.m. (Commencing Monday 25th May))
  • Caherciveen Office will be opened from 10.00a.m – 4.00p.m. Monday to Friday and will be closed on Saturdays.
  • Park Road Office Killarney will be closed from 31 st March 2020 until further notice.

 

  Beech Road  Cahersiveen 

Kenmare 

Monday 10.00am - 4.00pm 10.00am - 4.00pm 10.30am - 3.30pm
Tuesday 10.00am - 4.00pm 10.00am - 4.00pm 10.30am - 3.30pm
Wednesday 10.00am - 4.00pm 10.00am - 4.00pm CLOSED
Thursday 10.00am - 4.00pm 10.00am - 4.00pm 10.30am-3.30pm
Friday 10.00am - 4.00pm 10.00am - 4.00pm 10.30am - 3.30pm
Saturday CLOSED CLOSED CLOSED

 

Vulnerable Members & Family Carers

Each morning from 10.00am-11.00am, will now be a dedicated time for the elderly, vulnerable and family carers. We would appreciate it, if you would share this information with family and friends so we can all keep each other safe.

 

 

 

Quick Access Links

 

Contact us via telephone

I want to carry out a transaction by speaking to someone via telephone.

Please contact us directly on 064 6631344.

Access online banking

I want to carry out a transaction online and I am registered for online banking.

Please click here to log into the online banking section.

Register for online banking

I want to carry out a transaction online, but I am not yet registered for online banking.

Please click here to register for online banking.

 

 

Online Access to Your Account and Our Services

For all members who have registered for Online Banking, you can avail of the following services through your Online Banking.

  • View transactions and account balances
  • Inter account transfers
  • External Account Transfers - Transfer money to your bank account or other credit union accounts
  • Print Statements
  • Receive electronic payments to your credit union account
  • Pay Bills

 

If you are not already registered for online access please click here https://www.killarneycu.ie/how-to-apply.

Once you are registered for Online Banking you can download our Killarney Credit Union App for mobile access.

A full list of all our products and services is available by clicking here https://www.killarneycu.ie/our-services.

 

 

Contact Options

During this time Killarney Credit Union is committed to having extra resources available on the phone to deal with member queries. Our direct line is 064 – 6631344. By telephoning Killarney Credit Union you can talk to any department, make card payments and apply for a loan.

 

You can also contact us by email:

General Enquiries This email address is being protected from spambots. You need JavaScript enabled to view it.

Loans This email address is being protected from spambots. You need JavaScript enabled to view it.

Credit Control This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

Arrears Support

Killarney Credit Union’s member services staff want to assure our members who are being affected by the measures taken by Government to tackle the Covid-19 epidemic, that we are here to help. If your financial circumstances have changed and you are concerned about meeting repayments on your loan, you should contact us using the details below. Each member’s circumstances will be considered on a case by case basis by our experienced team, and we will come up with the best solution to suit your temporary circumstances.

We would ask all our member to adhere to the HSE and Government advice at this time, and where possible to avoid un-necessary Journey’s. To assist with this, we would urge our member to consider making debit card payment over the phone or consider setting up a Standing Order/Direct Debit for the duration of the crisis. Please contact a member of our staff using the contact details below.

Covid-19 Temporary Arrangement Application Form: https://cucovid19.ie/killarneycu/

EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.

BY PHONE: 064 - 6631344

 

Apply for a Loan

ONLINE: Click Here

BY PHONE: 064 - 6631344

 

 

Killarney Credit Union Current Account Mastercard Debit Card

To Report your Debit Card lost or stolen you can call the Customer Services Team 24/7 on +353 (1) 693 3333.

In the event of you losing your Debit Card or are suspicious of transactions relating to activity on your account if you have online access you can suspend your Debit Card online. OR You can suspend your Debit Card online. Once registered to use online, you can simply log in and suspend your own Debit Card if you have temporarily lost the card or are suspicious of transactions relating to your Debit Card Activity

 

 

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Here to help
We wish to assure our members that we are taking every step to ensure minimal disruption to services and as always, our friendly staff are on hand to assist you and answer any questions you may have.
Contact us
https://www.killarneycu.ie/contact-us
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